Cumbria Crack

Penrith care home celebrates success in CQC report

HC-One’s Cold Springs Park care home in Penrith, Cumbria is celebrating having received a glowing report from the Care Quality Commission (CQC).

The team at Cold Springs Park were delighted to have received an impressive CQC report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for Residents, demonstrating that the home is Safe, Effective, Caring, Responsible, and Well-Led.

The inspectors were full of praise for Colleagues Cold Springs Park, highlighting the kind ways in which they provide care for Residents at the home.

This sentiment was echoed with a host of comments noted in the report, people and relatives praised the staff for the care and kindness they showed to them and to their families. They commented, “I never knew people could be so kind” and “The level of care here has been amazing and my family member is thriving again.”

Cold Springs Park’s achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support. This is also demonstrated by the home achieving a 9.5/10 average rating on, the sector’s leading care home comparison website.

Located on Scaws Drive, Cold Springs Park offers short and long term care to members of the community needing residential and residential memory care.

Cold Springs Park Home Manager, Jacqueline Johnstone said: “Everyone at Cold Springs Park is delighted with the outcome of the report, it is great to recognise the hard work of each and every member of our wonderful care team.”

HC-One Managing Director, Stephen Butterworth said: “This rating is great news! I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.

“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”

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