Easter opening hours for Cumbrian councils

Cumbria’s two new councils have issued their opening hours for Easter and what services are available on the bank holidays.

Westmorland and Furness Council – which provides services for the areas previously covered by Eden, Barrow and South Lakes councils and Cumberland Council, replacing the Allerdale, Carlisle and Copeland authorities, will continue to provide key services over the Easter period but some offices will be closed on Good Friday and Easter Monday.

Westmorland and Furness Council

The main switchboard number (0300 373 3300) will close at 5pm on Thursday April 6 and reopen on Tuesday April 11 at 9am. There will be a recorded out-of-hours message advising of the closure period and contact numbers for Highways, Homelessness, Adults and Children’s Social Care should anyone be calling about an emergency.

Here are details of opening times, out of hours contacts and other relevant information:

Recycling

Household Waste Recycling Centres will all be open as usual throughout the Easter Bank Holiday weekend and standard opening hours will not be affected by the Bank Holidays. Opening hours are as follows:

Barrow: 8am to 11am – 12pm to 6pm, Monday-Sunday
Penrith (Flusco): 8am – 6pm, Monday-Sunday
Grange-over-Sands: 8am – 4pm, Thursday-Saturday
Kendal: 8am – 4pm, Monday-Sunday
Kirkby Stephen: 8am- 6pm. Friday, Saturday, Sunday and Monday
Ulverston: 8am – 6pm, Monday-Sunday

The HWRC permit helpline will be closed on bank holidays and weekends.

Ambleside Household Waste Recycling Centre is closed for maintenance.

Household recycling and waste collections

If you live in the Eden or Barrow areas, there will be no changes to bin collections days across the Easter weekend. The waste collection teams in these areas will be working over Good Friday and the Easter Monday Bank holiday to maintain services on their usual schedule.

In the South Lakeland area, collection teams will be working on Good Friday as normal and there will be no change to collections on this day. However, If your bin is scheduled to be collected on Easter Monday, your collection will be made on the following day (Tuesday April 11). All collections through the week will then be one day later than normal.

Health and Social Care

Residential and home care services operate 24 hours a day, 365 days a year.

Adult Social Care offices will be closed on Good Friday and reopen on Tuesday April 10.

If you’re concerned about the welfare of an adult, visit the Westmorland and Furness Council website or call 0300 373 3301.

When offices are closed, use the out of hours number to report a safeguarding concern (01228 526 690) – this can be used 24 hours a day for adult social care emergencies.

Children’s Services (for children’s social care):

The children’s services offices will be closed on Good Friday (7 April) and reopen on Tuesday (10 April).

During closure periods, the Emergency Duty Team can be contacted 24 hours a day for children’s social care emergencies on 0300 373 2724.

For more information about what to do if you’re concerned for the welfare of a child, visit the Cumbria Safeguarding Children website.

Homelessness

Young people or people providing support to young people who are at risk of homelessness or are homeless, should visit the Westmorland and Furness Council website for more information.

People who are at risk of eviction or homelessness or need support with housing, can find information and support by visiting westmorlandandfurness.gov.uk.

Domestic abuse

Westmorland and Furness Council have a duty to assess the need for support and prepare strategies to provide services for victims in safe accommodation and to provide domestic abuse survivors with community in-reach services.

Visit the Westmorland and Furness Council website for more information about domestic abuse support.

Westmorland and Furness highways

The Highways Hotline (0300 303 2992) will not be monitored between Good Friday and Monday April 10 and will be diverted to an answerphone service with emergency out of hours contact information.

People can still report problems with potholes, road damage, flooding and drainage, traffic lights, streetlights, pedestrian crossings, trees, vegetation, bollards, manhole covers and more by visiting the Westmorland and Furness Council website.

Archives, Libraries and Local Link offices

Archive centres and all libraries will be closed on Good Friday, Easter Sunday and Easter Monday, and normal opening hours will apply on Saturday April 8.

Registration Services

The Registration Service will be closed on Good Friday and will reopen on Tuesday April 11.

Trading Standards

Cumbria Trading Standards’ Consumer Direct helpline will be closed on Good Friday and will reopen on Tuesday April 11.

Leisure centres

Westmorland and Furness Council leisure centres in Barrow, Eden and South Lakeland will be open over the Easter break. To find out the opening times and activities on offer, visit the Better website for more details.

Cumberland Council

The main switchboard number – 0300 373 3730 – will close at 5pm on Thursday April 6 and reopen on Tuesday April 11 at 9am. There will be a recorded message out of hours advising of the closure period and contact numbers for Highways, Homelessness, Adults and Children’s Social Care should anyone be calling about an emergency.

Recycling

Household waste recycling centres will all be open as usual throughout the Easter Bank Holiday weekend and standard opening hours will not be affected by the Bank Holidays. Opening hours are as follows:

Carlisle, Bousteads Grassing – 8am – 6pm, seven days a week.
Brampton, Townfoot Industrial Estate – 10am – 6pm every day except Tuesday
Frizington, Yeathouse Quarry – 8am – 6pm, seven days a week.
Maryport, Glasson Industrial Estate – 8am – 6pm, seven days a week.
Millom, Redhills – 8am – 4pm, Thursday, Friday, Saturday, Sunday, Monday.
Wigton, Syke Park – 8am – 6pm, Tuesday, Thursday, Saturday, Sunday.
Workington, Clay Flatts – 8am – 6pm, seven days a week.

The HWRC permit helpline will be closed on bank holidays and weekends.

Household recycling and waste collections

Carlisle and Allerdale area

Bins due to be collected on Friday April 7, will be collected as normal; however, there will no collections on Easter Monday, April 10, and bins will be collected one day later throughout the week (Tuesday April 11 to Saturday April 15). Collections will return to normal from Monday April 17 onwards.

Copeland area

There will be no change to household recycling and waste collections that are scheduled for Friday April 7 and Monday April 10.

Cumberland Highways

The Highways Hotline number (0300 373 3736) will not be monitored between Friday April 7 and Monday April 10 and will be diverted to an answerphone service with emergency out of hours contact information.

Health and Social Care

Residential and home care services operate 24 hours a day, 365 days a year.

Adult Social Care offices will be closed on Good Friday – 7 April and reopen on Tuesday 10 April.

When offices are closed, the social care out of hours emergency service on 01228 526690 – this can be used 24 hours a day for adult social care emergencies.

Children’s Services (for children’s social care)

The children’s services offices will be closed on Good Friday – 7 April and reopen on Tuesday 10 April.

During closure periods, the Emergency Duty Team can be contacted 24 hours a day for children’s social care emergencies on 0333 240 1727.

Homelessness

If you are at risk of eviction or homelessness or need support with domestic abuse you can find information and support by visiting cumberland.gov.uk or by calling 0300 373 3730.

Archives, libraries and Local Link offices

Archive Centres in Carlisle and Whitehaven and all libraries will be closed on Good Friday, Easter Sunday and Easter Monday, and normal opening hours will apply on Saturday 8 April.