
Workington Railway Station staff have been praised at major industry awards.
The Northern staff was highly commended in the Small Station of the Year category at the National Rail Awards in London.
Judges visited 145 stations across the country and identified the best for the small, medium, large and major categories.
They were assessed on accessibility, information provision, ticketing infrastructure, customer service and overall presentation.
Consideration was also given to the station’s links with its local community.
At Workington, this includes the hosting of the Rails Which Circled The World exhibition, which highlights the historical importance of the railway to the town’s coal mines, ironworks, steelworks and docks.
The station, managed by Jane Murray and her team, is used by more than 237,000 customers a year.
Tricia Williams, Northern’s managing director, said: “We’re incredibly proud of the staff who received recognition for their passion and commitment at last night’s awards ceremony.
“Jane and her team have done an excellent job of maintaining this historic station in recent years and providing outstanding customer service.”
The National Rail Awards celebrate the achievements and pursuit of excellence across every aspect of the rail industry and are known as the Railway Oscars.