[F]or the second consecutive year, H&H Insurance Brokers, who offer independent advice on all aspects of rural and business insurances, have received the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by customers.
Created by Feefo, Trusted Service is awarded only to those businesses that meet the high standard, based on the number of reviews they have collected, and their average rating. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Paul Graham, Operations Director commented: “It’s a real honour, once again, to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2017. We’re looking forward to another successful year ahead and hopefully even more positive feedback.”
Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence and combat the rising issue of fake reviews.
