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Home Latest

Lake District takeaway given Tripadvisor Travelers’ Choice award

by Jacob Colley
03/08/2021
in Latest, News
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Eric and Amporn Whitehead at Thai Kitchen
Eric and Amporn Whitehead at the takeaway. Picture: Ian Wood

A Lake District takeaway has been given the Tripadvisor Travelers’ Choice award.

Thai Kitchen in Lakeland, based in Kendal, was given the award after racking up great reviews on the travel site over the last 12 months.

“When lockdown first hit we quickly incorporated a COVID secure takeaway service to the people of Kendal. Our premises, on Dockray, were locked down to create a safe environment for our customers and staff,” said Amporn Whitehead, chef and partner in the business.

“This quickly became our drive-thru and we discovered that by taking and paying for orders over the phone it meant that the only point of contact was when we brought the food out to our customers.

“We erected one of our previous street food stalls outside the premises, so keeping social distancing while delivering food to our customers.

“We were one of the few food establishments in Kendal that was working non-stop through lockdown, at times the demand was so great that I was cooking over 150 meals a night.

“Our priority is always the customer, and to create the best quality food we can.”

Kanika Soni, chief commercial officer at Tripadvisor said: “Congratulations to all the winners of the 2021 Travellers’ Choice Awards. I know the past year has been extremely challenging for tourism businesses.

“What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety.

“The Travelers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working.

“Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”

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