Carlisle estate agent Northwood has been named a gold winner for the city in the British Property Awards.
The awards recognise agents who go that extra mile for their clients.
Judges independently assess estate agents against a set of 25 criteria.
The awards’ website said: “We judge agents on a town-by-town basis, ensuring that only those agents who meet a certain standard are awarded by our team.
“Should all agents within a given town fail to meet this standard, no award will be provided by our team.
“We judge all agents who meet a minimum set of criteria over a number of months to ensure continuity and stability.”