A customer service guru is set to return to Cumbria to share his expertise with the county’s businesses.
Geoff Ramm has been invited back by Cumbria Business Growth Hub for an event on Thursday, June 16 from 12pm to 4.30pm at Carlisle Racecourse.
Geoff is the creator and author of Celebrity Service and OMG Marketing and an expert in using customer service to boost business.
He has challenged and inspired entrepreneurs, companies and organisations across the world to create award winning ideas, including Emirates, Warner Bros, Metlife, Specsavers and McDonalds.
The creation of Celebrity Service began many years ago at another event Geoff held for the Chamber in Cumbria.
Lesley Robinson, business support manager for Cumbria Chamber of Commerce, said: “This promises to be a brilliant afternoon of networking as well as taking away lots of hints, tips and tricks to ensure your business delivers customer service of the highest order keeping customers coming back for more.
“As an attendee at Geoff’s first event, it’s great to be able to bring him back to Cumbria and indeed Carlisle Racecourse where his story began. Geoff is a natural presenter, entertaining, enthusiastic and most importantly extremely experienced and knowledgeable in delivering outstanding customer service.
“If you haven’t booked your place already, don’t miss out as we only have a few tickets remaining.”
The three-hour masterclass will cover topics including Geoff’s keynote stories, how to stand out from competitors in Covid times and how to create a first impression which will be shared across social media.
Lunch and refreshments will be provided at the event.
Book a place by emailing info@cumbriagrowthhub.co.uk
