A homecare provider with branches in Cumbria has been named among the best in the UK.
Westmorland Homecare was among the top 20 homecare groups named by reviews site www.homecare.co.uk in the large and mid-size homecare group category, based on reviews from service users and clients and their family and friends.
Overall, the company, which employs around 360 people, scored 9.7 out of 10, based on an average of review scores covering its five branches, which include South Lakeland and Penrith.
There are 966 home care groups and 13,339 homecare providers in the UK.
Regional director Daniel Stainer said: “We are incredibly proud that Westmorland Homecare has been recognised as one of the top homecare groups in the country.
“This is a monumental achievement that reflects the outstanding care, dedication and professionalism shown by every member of our teams. Their continued commitment to delivering compassionate, high-quality support to our clients is what makes recognitions like this possible.
“What makes the award especially meaningful is that every piece of feedback is verified by homecare.co.uk and comes directly from the people who matter most – our clients and their families.
“We have always taken pride in putting people first and delivering truly personal-centred care and this award is testament to that.”
Kelsey Walmsley, one of Westmorland Homecare’s registered care managers, said: “We are absolutely thrilled to receive this award. Our wonderful team can adapt to any situation; they are the hero during an emergency, the companion during the loneliest of times, the bright breezy smile needed to perk you up for the day and the gentle touch when things are just a little too much.”
Westmorland Homecare provides care to enable vulnerable and often frail people over the age of 18 to live independently in their own home.
Its services include homecare, such as help with housekeeping and meal preparation, and personal care, which includes support with medication, dressing, bathing and living life to the full.
The company was founded in 2017 by Dr Josh Macaulay and Dr Chris Moss.
“Every individual should be free to remain in their home as long as they wish, they should be able to be as active and independent as ever before and should continue to have rich and fulfilling lives,” said Dr Moss.
“That is the Westmorland Homecare mission and something we are dedicated to delivering every day.
“Our operations in Kendal and South Lakeland have twice been awarded outstanding status by the Care Quality Commission. This recognition by the CQC is something we consider to be the benchmark and a standard below which we are committed to never fall below.”
Westmorland Homecare also has branches in Lancaster and Morecambe, Poulton, Fylde and Wyre and Preston.
