Ambulance staff strike – what you should do in an emergency

Ambulance staff are set to take 48-hour strike action from Monday.

Members of Unite and Unison will strike on Monday, January 23 and GMB members will take industrial action on Tuesday January 24.

Ambulance workers are striking over pay and conditions – and the unions say its members are also concerned that the level of care of patients is also falling short.

Bosses at the North West Ambulance NHS Trust are renewing calls for people to only call 999 in a ‘life-threatening’ emergency.

They said: “Resources will be severely restricted on both days – We will have ambulances available – but they will be limited, and we want them to be ready for the patients in most desperate need.”

Typical emergencies include:

Cardiac arrest
Loss of consciousness
Fits that aren’t stopping
Breathing difficulties
Severe bleeding
Severe allergic reactions
Serious head injuries

Other hospital treatment

On the days of strike, other patients requiring hospital treatment will likely be asked to take alternative transport, such as a taxi or get a lift, and there may be delays.

Non-urgent health concerns

For non-urgent health concerns, people should use 111.nhs.uk, their GP or their local pharmacy for help.

The trust added: “In addition, our 999 and 111 call centres will also have fewer staff and be stretched. Therefore, we are asking you not repeatedly call us asking for updates on where your ambulance is.

“Please only call back if your condition has worsened or to cancel the ambulance. We need to keep lines free for other emergencies.”

Patient transport services

Patients using the Patient Transport Service on Monday and Tuesday may also be affected.

Transport will only remain available for renal, oncology and palliative care appointments. Providers will be in touch to inform you if your appointment is being cancelled or to advise if you need to seek alternative transport.

Ged Blezard, director of operations, said, “We have been really well supported by the public on the previous two days affected by strikes. However, we understand that anxiety these days can affect people concerned about their health.

“While we hope for a swift resolution to the dispute. This is an issue between the trade unions and the Government in relation to pay, and we respect members’ right to strike.

“Be assured that if you really need us, please continue to call 999, and we will come as quickly as possible. As before, we are maximising our own resources, using private providers and military support where appropriate and working closely with our trade unions to provide cover for the most serious emergencies.

“We are also working with our healthcare partners to maintain patient safety during these periods of industrial action. But, ultimately, to get to the people who need us this time, we need people to use us wisely.

“Only call 999 in a life-threatening emergency, and if you need urgent care – first use the symptom checker at NHS 111 online, which will direct you to the most appropriate support. Again, you should call on friends or relatives for transport if necessary.”