E-scooters will be banned from stations and trains run by Avanti West Coast from December 27.
The firm said the move was being introduced following safety concerns over the lithium-ion batteries that typically power the devices.
The batteries can produce a vapour of toxic gases and lead to a fire or a risk of explosion, if damaged or overheated.
They are banned from its trains and the 16 stations it manages, including Carlisle, Penrith and Oxenholme.
The intercity operator’s policy covers e-scooters and hoverboards only. Mobility scooters, electric wheelchairs and e-bikes are exempt from the ban.
Customers travelling with mobility scooters and electric wheelchairs are advised to contact Avanti West Coast’s Assisted Travel Team to arrange assistance for their journey.
Dave Whitehouse, safety and security director at Avanti West Coast, said: “At Avanti West Coast the safety of our staff and customers comes first.
“The risks associated with e-scooters are a significant concern and are why we’re banning them at our stations and onboard our trains.
“This temporary ban is to preserve the safety of our colleagues and customers until there is greater regulation on e-scooters. We ask our customers to adhere to these new rules and be kind to our staff helping to enforce them, so we can keep everyone safe.”
