Three Cumbrian Barclays branches are set to close, it has been revealed.
Cockermouth, Kirkby Stephen and Penrith are among 20 branches across the UK earmarked for closure by the firm.
Barclays said in a statement: “Back when we opened the branches, visiting us in person was one of the only ways to do your banking.
“Now, as there are lots of ways to manage your money without even leaving your home, we’re seeing many customers choosing to bank using our app, and online or telephone banking.
“This has had a big impact on the number of customers coming in to see us. When deciding whether to close the branches, we looked carefully at how it’s been used and how customers are banking in other ways.”
Kirkby Stephen’s branch will close on April 12, and Penrith’s on April 17 and Cockermouth’s on January 17 2025.
It said that 35 customers use the Cockermouth branch as the only way to do their banking and that 87 per cent of people using the branch also banked using the app, online or phone in 2022.
It added that 12 per cent of the branches customers used nearby branches in the last 12 months.
Kirkby Stephen sees 27 people use the branch regularly as their only way of banking while 82 per cent of customers use the app, phone or go online.
Seven per cent of the branches customers used branches nearby in the past year.
In Penrith, 103 people use the branch as their only way of banking and 89 per cent of customers use the app, phone or go online.
Around 19 per cent of customers used nearby branches in the past year.
Barclays added: “We want to reassure customers that we’re here to help. We’ll stay in your community and you’ll be able to talk to us in person.
“We’re finalising the details of where we’ll be based, and when, to support you with your banking, and we‘ll share the details locally once confirmed.
“We’ll be available to help you with things like day-to-day banking queries and helping you manage your money, though there won’t be access to cash at this site.
“We’ll also add the location and opening times on our website.”
