A luxury Lake District spa is the first in the North West to be given a prestigious accolade from industry experts.
Low Wood Bay Resort & Spa in Windermere is one of only 20 spa venues in England to be given the Five Bubble Luxury standard, the highest rating from the Good Spa Guide.
It is the equivalent of a five-star hotel accreditation in terms of excellence in the spa industry and puts the English Lakes Hotels venue among the best spas in the UK.
Inspectors examined the standards of spa facilities and services in fine detail, as well as judging the performance of the spa team, venue cleanliness, accessibility, restaurant and dining facilities and stand-out features.
The Low Wood Bay spa team achieved an overall score of 98% in the process and also achieved a 100% score for both fitness and sports facilities and
sustainability, thanks in part to its on-site watersports centre and the use of hydropower to generate a significant part of its own electricity.
English Lakes Hotels group operations director Michael Kay said: “The criteria to qualify for one of the industry’s highest accreditations is both extensive and demanding, but it accurately reflects our standing among other world class resorts and spas.
“The accolade is a credit to the efforts of all of our teams, not just over the two-day assessment, but over months and years of aspiring to be the best and to offer our guests and clients the ultimate in spa and wellbeing experiences.”
Inspectors from the Good Spa Guide said: “From the treats served in the thermal facilities to our spa host, nothing is too much trouble at The Spa at Low Wood Bay.
“Spa assistants make sure everyone feels well looked after. Everywhere was spotless and staff are seen constantly cleaning and tidying the spa. Excellent service was received and we witnessed the same level of service for all guests.”
The Good Spa Guide’s rating system ranges from good to heavenly.
Spas rated in the Five Bubble Luxury category are deemed as seriously special, with spectacular facilities, and soothing, enriching treatments.
