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New recruits join luxury Lake District spa

by Cumbria Crack
08/08/2023
in News
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Gary Tennant with Millie Stephenson, Lora McKenzie, Holly Kitchin and Alex Salehi

Four new recruits have moved into the hospitality and catering industry to join the customer service team at a spa resort on the shores of Windermere.

Millie Stephenson, of Kendal, Katie Oston, of Burton-in-Kendal, Lora McKenzie, of Windermere and Holly Kitchin, of Lancaster, are the new spa co-ordinators at Low Wood Bay Resort & Spa.

The new starters have been joined by Kerry Park, Alex Salehi and Lucy Barron who have all made internal moves within the hotel to become spa co-ordinators and complete the team recruitment to meet the increasing demand for spa services at the hotel.

Katie said: “I was looking for a new career move and when I saw the spa jobs advertised at English Lakes Hotels, I thought it would be exactly the right sort of challenge for me.”

Spa co-ordinators act as facilitators between other members of the team and the wider hotel to ensure everyone knows the plan for the working day ahead and is prepared for the schedule. 

Gary Tennant, of English Lakes Hotels Resorts & Venues, said: “Our spa co-ordinators are trained to look for every opportunity to add value to our customers’ stay with us.

“It requires flexibility and a range of skills, from reception duties, call answering and check-in through to accurate payment handling, food and beverage provision, maintaining supplies and upholding, promoting and selling our full range of spa services.  We hope this is just the beginning of long and fruitful hospitality careers for the new starters.”

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